Frequently Asked Questions

Register your number with the Telephone Preference Service via our Advice Page to stop sales cold-calls. You can also report scam calls through agency portals. For SMS scams, forward messages to 7726 (free service) to report spam texts.

Use our free reverse-number lookup service. The database is crowd-sourced, allowing you to see reports from others. Data is regularly analysed for accuracy before sharing publicly.

If you shared private information, call your bank immediately, change all online passwords, and enable two-factor authentication. If you feel threatened, contact the police via 101 (or 999 in emergencies).

Never call back unknown numbers, as scammers may use one-ring scams. Instead, search the number on our site or report it to help others.

Never share bank details, passwords, or security codes unless certain of the caller's identity. Legitimate companies won't pressure you into quick decisions — always verify by calling official numbers.

Scammers use caller ID spoofing to make calls appear local and increase answer rates. If suspicious, trust your instincts and verify before sharing information.

Yes. Use our 'Report Scam' feature to submit details about scam numbers. Reports are reviewed and added to our database to protect others.

Blocking prevents repeat calls but won't stop all scams, as numbers often change. Combine blocking with reporting for best protection.

Scammers use urgency, threats, or unrealistic offers. Legitimate companies won't mind if you hang up and call back via official numbers to confirm.