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Bank Security Alert Scam Warning

Beware of fake bank calls about suspicious account activity

Bank scam

The Bank Security Scam Explained

Fraudsters call pretending to be from your bank's fraud department, claiming suspicious activity on your account. They'll ask you to verify details or transfer money to a "safe account" to protect your funds.

Warning: Banks will NEVER ask you to transfer money to another account or share full login details over the phone.

How the Scam Works

  1. You receive a call from "your bank's fraud team"
  2. They claim suspicious transactions on your account
  3. They ask you to verify personal/security details
  4. They may send fake text messages with verification codes
  5. They instruct you to transfer money to a "safe account"

Genuine Bank Security

Real bank security calls will:

  • Never ask for your full password or PIN
  • Never ask you to transfer money
  • Never pressure you to act immediately
  • Allow you to call back on official numbers

How to Respond to Suspicious Calls

Safe Actions

  • Hang up immediately
  • Call your bank back using official numbers
  • Check account activity via online banking
  • Contact your bank's fraud department

If You Shared Information

  • Contact your bank immediately
  • Freeze your accounts if necessary
  • Change online banking credentials
  • Report to Action Fraud

Important: Banks will never call out of the blue to ask you to transfer money. If in doubt, always hang up and call back using the number on your card or statement.

Report a Bank Scam Call